By providing more streamlined, intelligent and cost-efficient solutions, FairPoint Communications helps businesses of any size get the most from their voice applications. FairPoint Communications offers two voice over IP (VoIP) options: Hosted Private Branch Exchange (Hosted PBX) and Session Initiation Protocol (SIP) Trunking. Both options simplify network requirements, provide access to enhanced features and lower capital costs.
A cloud-based voice service, FairPoint Communications’ Hosted PBX eliminates capital investments in PBX and handset equipment and enables you to communicate anywhere, anytime.
SIP Trunking leverages an organization’s existing on-premise equipment by connecting it to FairPoint Communications’ advanced softswitch network. In addition to basic voice packetization, SIP Trunking supports all traditional functionality associated with PBX interfaces, like call control, and network-supported features, such as caller ID, CNAM and E911.
FairPoint Communication’s Cloud Contact Center is an advanced call center management system, offered as a feature enhancement to Hosted PBX or SIP Trunking service.
At FairPoint Communications, we are committed to helping businesses learn how they can become more productive, efficient, resourceful, and profitable with the right telecommunications mix. We’ve created this educational content just for you.