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Hosted PBX Phone Systems

Stay competitive by improving the voice of your business

FairPoint Communications’ Hosted Private Branch Exchange (Hosted PBX) offers your business a powerful, feature-rich phone system that eliminates the hassle of owning or managing your own system. FairPoint Communications’ unified communications package includes phones, Voice over IP technology, business features, and high-speed Internet to deliver a business-class voice and data package.


Benefits of a Hosted Private Branch Exchange

Cost Effective: Whether you’re a small, medium or large enterprise, FairPoint Communications can deliver a powerful feature-rich Hosted PBX phone system without the cost or hassle of having an on-site, customer-owned system installed.

  • No need to run separate networks for voice and data, they both are connected through one reliable connection to FairPoint Communications’ state-of-the-art network.
  • Eliminate the upfront cost of installing your own on-premise phone system.

Latest Technology: Delivered over our state-of-the-art network, this IP voice solution enables you to communicate anywhere, anytime.

  • Upgrade features automatically in our service cloud with no action required by you.
  • Pay only for what you need with FairPoint Communications’ highly-flexible infrastructure that can grow as you grow no matter how many locations you have.

End-to-End Reliability: We leverage the latest VoIP technology and our state-of-the-art network to deliver a modern, business-class phone system. You enjoy one efficient connection for all your voice and data communications needs.

  • Re-route calls even without power. If disaster strikes and you can’t take calls at your premises, our network can save messages and route calls to alternative locations, including employee homes and mobile phones.
  • Leverage local support and 24/7 management.

Easy Management and Administration: Your own administrators and users can easily manage and control all communications and phone features from any Web browser.

  • Move or change individual phone services at the click of a mouse.
  • Tailor calling features to individuals or groups.
  • Customize services like call forwarding, simultaneous ringing and call rejection through our Web portal, setting up each individual in the way they want to be reached.



FairPoint Communications’ Hosted PBX delivers the power of a PBX over a FairPoint Communications data connection utilizing FairPoint Communications’ managed devices installed on your premises. FairPoint Communications also provides a range of IP phones that are available at competitive monthly rates. Plus, FairPoint Communications’ Hosted PBX offers all the business features you’d expect:

  • Unlimited local calling
  • Station-to-station intercom calling
  • Caller ID including name and number
  • Voicemail
  • Call forwarding
  • Call transfer
  • Call park / retrieve
  • Speed dialing
  • Return call / busy redial
  • Call manager / find me follow me
  • SimRing (ring a maximum of 5 phone numbers simultaneously, including cell phones)
  • Call hold, including music on hold
  • Web portal for do-it-yourself changes and feature activation and management
  • Attractively priced long-distance calling plans

Hosted PBX benefits features



At FairPoint Communications, we are committed to helping businesses learn how they can become more productive, efficient, resourceful, and profitable with the right telecommunications mix. We’ve created this educational content just for you.



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